El Paso >Food & Dining > Logan's Roadhouse
11865 Gateway Blvd W, El Paso, TX | Directions 7993631.739465 -106.308674
LOGAN'S ROADHOUSE – my family and i visited Logans on Friday November 12th and we were disappointed with the service rendered and the meal its self. my father ordered the special that cost over $16 which i believe was the serloin steak and shrimp the steak tasted like leather, the server brought us cold coffie and to boot with the granuals in the coffee. the bread took forever to be served the drinks came slowley as well. the server contacted his manager after my father was practacaly done with his meal, he was waiting but manager did not come till we were threw with our meal. it had been some time ago that we last visited Logan's becuase of the service and the poor taste in the food, we normally go to the Texas Raodhouse were service is always excellen event though the house is full and the steaks come out just to order. we will not return to this resturant for quite some time now but instead we will go to the Texas Roadhouse were the manangers know us so well we are on a first name basis. Sorry but when our bill is over $100 we expect to get good tasting food all our other orders were disappointing as well, but most unpleasing was the way the manager handled the situation, she apparenetly did not care for comments and the fact that we wer disappointed in the food. all she could say is she understood and that she would talk tot he cooks. how could she possibly understand if she was not consuming the meal. server was nice but not prompt
Nashville-based steakhouse chain serves up large portions of meat and potatoes. – In Short
Founded in 1991, this company-owned, franchised eatery is famous for one thing: steak. With decor reminiscent of classic wood-paneled roadhouses that lined Route 66, this restaurant serves up gigantic portions of mesquite-grilled, hand-cut steaks. Families and friends with rumbling stomachs start off with bottomless peanuts before diving into sirloins, rib-eyes and prime rib. Bigger appetites go for the 20-ounce porterhouse. Lighter items include teriyaki-grilled chicken and Santa Fe tilapia.
No redeeming factors. – The service was nominal at best. No one was at the entrance to sit us when we came in, and they weren't what I would call busy, the phone was ringing, no one was answering. After about 5 minutes we were approached and seated. On the way to our seat I noticed that the shift manager was standing around flirting with the female staff and not taking the phone call.
The food, however, was way below expectations for a steakhouse. I got a t-bone, they ended up bringing me a porterhouse, and it was not cooked rare, it was more like medium. My friend's was cooked medium/well, he wanted medium. He complained of a "bad" taste in the meat as well. All of the cuts were too fatty and difficult to swallow without trimming a large amount of fat from the meat. I'd say that from a 20oz porterhouse, I only got about 9-10 oz of meat.
The resturant was extremely loud, they had 4 birthdays around our table, and we specificlly asked for a lower-lit quiet area... Disappointing.
So, if you haven't guessed, I wouldn't recommend Logan's.
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